Categories
Industry Analysis Legal Tech & AI Practice Management

Every AI Scandal Is Teaching the Public They Don’t Need You

The most dangerous AI threat to lawyers I’ve ever seen isn’t being talked about. The real threat isn’t sanctions. It’s what happens after the headline.


What does that actually mean? It’s something I’ve been thinking about every day. I can’t seem to shake it. And the more I dig into it, the more I notice that no one is really talking about it. So, let’s talk about it.

A DOJ attorney panicked. He’d accidentally overwritten his draft. So he asked ChatGPT to rewrite it, filed it, and assumed it was fine.

It wasn’t. The brief contained fabricated quotes and misstated case holdings. A magistrate judge caught it immediately. The attorney resigned the next day.

The legal world read this as a cautionary tale. Don’t be that guy. Verify your work.

But the public read something very different.

They read: A lawyer used AI to do his job.

Not “a lawyer used AI and got caught.” Not “a lawyer was sanctioned for recklessness.” Simply, a lawyer used AI. To write a legal brief. And it was convincing enough to file in federal court.

That’s the story the public keeps. And it’s the story that you need to understand. This is far more dangerous than sanctions ever could be.


The Headline Problem

Every time a lawyer is sanctioned for AI misuse, two things happen simultaneously.

First, one attorney’s career takes a hit. Sanctions. Suspension. Resignation. The legal community clucks its tongue and moves on.

Second, and this is the part I don’t see talked about, millions of people absorb a very simple message: AI is doing legal work now.

They don’t understand sanctions. They don’t understand hallucinations. They don’t understand that a fabricated case citation isn’t a minor error. It’s a fundamental failure of the adversarial system. They don’t know what precedent means or why it matters.

They just see: Lawyer + AI = I can do that, too.

And herein lies the danger. Not just to individual attorneys, but to the legal profession as a whole. People are increasingly starting to ask themselves a simple question:

Why am I paying someone $400 an hour for something a chatbot can do?

This isn’t hypothetical. A recent survey found that 42% of people would consult AI before calling a lawyer. Not instead of. Before. AI has already become the waiting room for legal services. And every reckless filing pushes more people through that door.

The sanctions count has passed 1,200 worldwide. Each one is a cautionary tale for lawyers. And a marketing campaign against them.


The Context Problem

AI will never understand your client.

When someone walks into your office and tells you their story, they’re not giving you data. They’re giving you trust. They’re telling you something important. It’s why they’re in your office in the first place. They’re in trouble, they need help, and the details of their life are now in your hands.

Those details matter. Not the summary. Not the bullet points. The details.

Cases are won on minutiae. A date that doesn’t line up. A witness who hesitated. A clause buried on page fifty-eight that everyone else skimmed past. The small, human, specific things that only surface when someone is paying close attention. When someone cares.

AI doesn’t care. It compresses. It summarizes. It loses context mid-thought and reduces human complexity to neat, confident paragraphs that sound authoritative and miss everything that matters. AI can fake it well. But it simply isn’t what your clients need: a compassionate, understanding, knowledgeable human being.

And what actually happens in practice often undermines that entire process. You meet with your client. You hear their story. Then you hand the case work to a paralegal. The paralegal hands the drafting to AI. Three degrees of separation between the person who heard the story and the machine producing the work product. All of the details that matter most are lost in translation.

You speedrun a complex legal workflow into a reckless game of telephone. And your client’s case — their freedom, their family, their future — is on the other end of it. And well-intentioned though you may be, your client relationship suffers. Your client suffers.

Their story cannot be distilled into bullet points. It shouldn’t be. That’s the whole point of hiring a lawyer.


The Accountability Problem

When AI is wrong, nothing happens to it.

It doesn’t face sanctions. It doesn’t lose its license. It doesn’t pay malpractice claims. It doesn’t sit across from a judge and explain itself. It doesn’t lose sleep. It doesn’t care.

It can’t care. It’s a machine. It has no bar card, no oath, no duty of care, no skin in the game whatsoever. No understanding of complex context, no awareness of chilling consequences.

So when it fabricates a case citation — and it will — who pays?

You do. Your reputation. Your career. Your license.

And worse: your client pays. The person who trusted you with their problem now has a bigger one. Because the machine you relied on felt no obligation to get it right, and the consequences fell on the only people in the room who are actually accountable.

AI has no liability. And it’s built that way. It’s the entire problem. AI is not in a “trust, but verify” state. Everything it outputs must be verified. Because getting it wrong doesn’t actually have any meaningful impact on AI. It can tell you the definition of accountability. But it doesn’t understand it.


The Training Problem

There’s a deeper irony that almost nobody is talking about.

Every brief you feed into AI, every motion you let it draft, every contract you ask it to review — you are teaching it to sound like a lawyer.

Not to be a lawyer. It will never be a lawyer. It can’t reason from first principles. It can’t exercise judgment. It can’t sit with a client and understand what’s actually at stake.

But it doesn’t have to.

It just has to be good enough to fool people into thinking it is one.

And every time you use it to do work you should be doing yourself, you’re making it a little more convincing. A little more polished. A little more capable of producing something that looks, to an untrained eye, like the real thing.

You are training your replacement. And your replacement doesn’t need to pass the bar. It just needs to pass the smell test for the 42% of people who are already asking it questions before they call you.

The more lawyers rely on AI, the faster it learns to imitate them. The faster it imitates them, the more the public believes it’s sufficient. The more the public believes it’s sufficient, the fewer people pick up the phone.

That’s the feedback loop. And lawyers are accelerating it every time they skip the work.


Verify Everything

Let me be clear about something: AI is a remarkable tool.

It can draft faster than any associate. It can summarize a hundred pages in seconds. It can find patterns in data that would take a human team weeks to surface. Used well, it makes good lawyers better.

But “used well” is doing all the heavy lifting in that sentence.

Read again: Used well, AI makes a good lawyer better. But AI is not a lawyer. Or a paralegal. Or a member of your staff. The second you think of it in those terms, you’ve lost. AI is a tool. The same way a bicycle lets a human travel faster and farther than any land mammal, AI makes a lawyer vastly more effective than a lawyer without it. But you still need a human being on that bike to win the Tour de France. The mind still has to pedal.

Right now, the legal profession is not using AI well. It’s throwing spaghetti at the wall and hoping the landlord doesn’t notice the stains. No policies. No training. No monitoring. No accountability frameworks. Just vibes and a prayer that nobody checks the citations.

That’s not a smart implementation. You’re paying a subscription fee to increase negligence.

For legal work, AI is still firmly in verify everything territory. Every citation. Every quote. Every case holding. Every factual claim. Every single output, every single time.

That’s not because AI is bad. It’s because AI is confident. It will present fabricated information with the same polished certainty as verified fact. It doesn’t flag its own uncertainty. It doesn’t say “I’m not sure about this one.” It just… answers. Fluently. Convincingly. Incorrectly.

The attorneys being sanctioned aren’t stupid. They’re busy. They’re under pressure. They’re overworked. And they trusted a tool that was never designed to be trusted.

And it’s not just the attorneys themselves. Paralegals are increasingly using AI to complete their work — sometimes without even telling the lawyers whose names are on the line. If you don’t already have an AI policy in place, it’s time.


The Real Threat

Let’s talk about what no one wants to say out loud.

AI doesn’t threaten lawyers by being better than them.

It threatens lawyers by convincing the public that the difference doesn’t matter.

Every reckless filing. Every fabricated citation that made it to a judge’s desk. Every headline about another attorney sanctioned for AI-generated work. These aren’t just individual failures. They are, collectively, slowly, methodically teaching the public that legal work is something a machine can do, while simultaneously training the machine to get better at faking it.

And once that belief takes hold — once enough people decide that AI is “close enough” — it doesn’t matter how wrong they are. The damage is done. The calls stop coming. The trust evaporates. And the profession that exists to protect people’s rights becomes, in the public imagination, an expensive middleman. Just another unnecessary expense.

Don’t be the next lawyer sanctioned for AI. But more importantly:

Don’t be the lawyer who teaches the public they don’t need lawyers.

Your license is yours to protect. But the profession belongs to all of you. And right now, every shortcut is a crack in the foundation.

Use the tool. Respect the tool. Verify everything the tool produces.

Your clients deserve nothing less. And your entire profession is on the line. The real AI threat to lawyers isn’t hallucinations or sanctions, or even replacing attorney’s jobs. It’s falsely teaching the public that AI can do what it truly cannot.

The mind still has to pedal.

Categories
Mac for Lawyers Practice Management TimeNet Law

TimeNet Law 6 Is Here

TimeNet Law 6 Logo

TimeNet Law 6 is much more than a fresh coat of paint and a few new features.

A complete rethinking of how attorneys should interact with their
practice management software: your billing software should work the way
your brain works. Fast. Contextual. One step ahead of you. And never in
your way.

Here’s what that looks like.




Launchpad: Your Daily Command Center

The entire main window has been rebuilt from scratch.

Launchpad is three views in one. Day View shows your schedule, time
entries, and calendar events on a single timeline. Week View gives you
the weekly picture. Month View lets you plan ahead. All three are alive.
Click to add entries. Drag to reschedule. Double-click to edit.
Right-click for more options.

Everything is responsive, and you can do almost anything right from
Launchpad.

On the right side is a new Firm Health sidebar. Hours tracked.
Utilization rate. Accounts receivable. Aging breakdowns. Revenue trends.
Every number is clickable. Tap a metric and it opens the relevant
report. No hunting through menus. No guessing which report has the
number you need.

Above it all is the new Needs Attention card. TimeNet Law now watches
over your practice and surfaces problems before you discover them.
Overdue invoices. Missing time entries. Matters that haven’t been billed
in weeks. And when it really matters, you’ll always see upcoming
appointments, filing deadlines, and important tasks. Items appear
automatically. Click one, and you’re taken directly to the fix.

Needs Attention was designed to keep you focused and on track, but
not overwhelmed. You will only ever see up to 3 items at once. Handle
them or defer them, and new items drop in. Miss something important, and
it will float to the top and change color.

See everything. Act on anything. Miss nothing.

That’s Launchpad in TimeNet Law 6.


Launchbar: Your Practice Accelerated

Press Option+Space from anywhere. A search bar appears. Start
typing.

log 2.5 hours for Henderson breach of contract

Done. Entry created. The right matter. The right timekeeper. The right description.

apply 3000 check #1631 to invoice HN-972

Payment logged.

invoice morrison

Invoice generated.

Launchbar understands natural language. It parses your input, matches
clients and matters with fuzzy logic, and executes the command. Over 13
commands ship today: log time, log expenses, record payments, create and
reissue invoices, cancel invoices, search payments, create clients,
create matters, edit entries, delete entries, launch reports, and
more.

This is the fastest way to interact with your practice data. Period.
No windows. No forms. No clicking through four screens to log a phone
call. Just type what you want, and it happens.

Launchbar is also your shortcut superpower. Pinned and Recent matters
appear instantly before you even start typing.


Voice Command: Just Talk to It

Launchbar was designed for your voice.

Apple’s native on-device dictation engine means your words never
leave your Mac. No cloud processing. No third-party transcription. No
privacy concerns. Your law practice, completely unshackled from the cloud.

Click the Dictate key (default F5 on your keyboard) and say what you
need:

“Log one point five hours for the Garcia custody matter, drafted
motion for temporary restraining order.”

TimeNet Law parses it, matches the matter, fills in the details. You
confirm and move on. What used to take 90 seconds of clicking and typing
takes 10 seconds of talking.

If TimeNet Law can’t target the correct matter, you’ll be presented
with a list of options sorted by confidence. You can always override the
predicted target by pressing Option+Return instead of just Return.

Log time. Record payments. Search for documents. Reissue invoices.
All by voice, all processed locally on your hardware.


Quick Capture

Sometimes you just need to log an entry and get back to work.

Quick Capture is a new ultra-streamlined window built for speed. It
opens fast, presents only what you need, and closes the moment you’re
done. In-and-out time entry creation for when you’re between calls and
can’t afford to break focus.


SmartSearch

Finding the right matter used to mean scrolling through lists or
remembering exact names. SmartSearch is a unified client and matter
search field with fuzzy matching built in. Type a few characters and it
finds what you’re looking for, even if you misspell it, abbreviate it,
or only remember half the name.

Keyboard-driven. Lightning fast. Target any matter in a few
keystrokes.

SmartSearch is in Launchbar, Quick Capture, and all Edit / Add Entry
windows.


Two-Way Apple Calendar Sync

Your Mac calendar and TimeNet Law now stay in sync. Automatically.
Both directions.

Add an event in Apple Calendar and it appears in TimeNet Law’s Day
View. Sync an entry in TimeNet Law and it shows up on your calendar.
Changes propagate instantly. No manual import. No export-and-reimport
dance.

This is native integration with Apple’s EventKit framework. Not a
cloud relay. Not a third-party connector. Direct, on-device sync that
works even when you’re offline.

TimeNet Law even uses fuzzy matching to predict which client and
matter the entry might belong to. Hit okay and you’re done, or change
the target with a few keystrokes.


Performance Report

A brand new report that shows you what every law firm managing
partner wants to know: how is my team performing?

Utilization rate. Hours worked versus target. Billable versus
non-billable breakdown. Color-coded performance indicators. Progress
bars. Trend arrows showing whether each metric is improving or declining
compared to the prior period.

View all timekeepers at once or drill into any individual. Navigate
by week, month, or custom date range. Every number is computed in real
time from your actual data.

This is the report that makes weekly partner meetings take five
minutes instead of thirty.


Unlimited Undo / Redo

Be kind, rewind. TimeNet Law 6 lets you create, edit and delete with
zero anxiety. Accidentally trashed something? Bring it back. Dragged a
few meetings around and don’t like the new schedule? Snap them back into
original place. Unlimited undo and redo across your entire database,
right from Launchpad.

Even view a history of events and bring back something you deleted
ten actions ago. Rewind has you covered.

Try that in a browser-based app.


The Full TimeNet Law 6 Feature List

TimeNet Law 6 ships with more new features and improvements than any
previous version. Here’s what’s in the box:

Launchpad

  • Completely redesigned main window with Day, Week, and Month views
  • Firm Health sidebar with clickable metrics
  • Needs Attention system that surfaces problems automatically
  • Live timer with one-click start from anywhere
  • Pinned Matters for instant access to your most active cases
  • Recent Matters list with configurable depth
  • Unlimited Undo/Redo with the new Rewind system
  • Per-user Launchpad settings (visible metrics, day view hours, and more)

Launchbar and Voice Command

  • Universal keyboard shortcut (Option+Space) from any window
  • Natural language parsing with fuzzy client/matter matching
  • 13+ commands with more coming
  • Voice Command powered by Apple’s on-device dictation engine
  • Quick Capture for ultra-fast entry creation

A Real Mobile App

  • Your law firm, now in your pocket
  • Native Swift codebase, not a web app wrapped in chrome
  • Fully featured to run your law firm on the go
  • iPhone and iPad specific views, layouts and design

Search and Navigation

  • SmartSearch with unified client/matter fuzzy matching
  • Keyboard-driven matter targeting
  • Redesigned Reports menu with better organization and recent reports

Calendar and Scheduling

  • Two-way Apple Calendar sync (native EventKit integration)
  • Click to add entries from any view in Launchpad
  • Drag to reschedule entries
  • Double-click to edit from any calendar view

Reports

  • New Performance Report (utilization, realization, collection, trend analysis)
  • New Referral Source Report
  • New Matter Status Report with customizable statuses
  • Practice Area Report now shows “No Practice Area Set” entries
  • Massive performance improvements on large databases across all reports

Clients and Matters

  • Completely redesigned Client Info window
  • New Matter Status system (assign, customize, filter, report)
  • Bulk Import from spreadsheet or natural language (from napkin to invoice in 10 seconds)
  • Timekeepers can now have weekly billable goal targets

Invoicing and Billing

  • All new PDF engine with improved layout, performance, and features
  • Customizable invoice header labels
  • Generated invoices automatically save in each matter’s Document Library
  • Fixed percentage discount calculations (now correctly applies to included entries only)
  • Massively improved Word document template merging with smart fields
  • Late fee bug fixes

Documents

  • Document Library now prominent in sidebar and main window
  • Major bug fixes (search, subfolders, dragging)
  • File tags and reminders system improvements
  • Invoices auto-filed per matter

Transaction Ledgers

  • Working balance column (disables when not sorting by date)
  • Anomaly detection highlights potential duplicates and common issues
  • Improved delete behavior with scroll state preservation

Accounting and Payments

  • Look up and apply payments with Launchbar
  • Performance improvements for large clients in Payment Center
  • Fixed an issue with open matter windows not refreshing after applying a payment

Settings and Preferences

  • Massively improved Preferences UI
  • Per-user Launchpad configuration
  • Network configuration and data location shortcut in App Settings

Under the Hood

  • Improved database writing with fallback and smart retry for stability
  • Time entry streaks and stats (logging time should feel good)
  • In-app contact window crash fixed
  • Numerous stability and performance improvements

TimeNet Law 6: A Labor of Love, Continued

Legal billing software in 2026 is a cesspool.

The big names keep raising prices. They keep getting acquired. They
keep feeding your client data to advertising networks and AI models. And
the software itself keeps getting worse. More bloated. More confusing.
More dependent on an internet connection just to log a phone call.

TimeNet Law 6 is the opposite of all of that.

It’s faster. It’s simpler. It’s smarter. Your data stays on your Mac.
The person who built it still answers the phone. And now it has a
command line, voice recognition, a daily dashboard, and performance
analytics that would make a BigLaw managing partner jealous.

All under the same simple business model that has existed for 22
years.

Same owner. Same mission. The best just got a lot better.

Try TimeNet Law 6 Free

Read the Full Release Notes


TimeNet Law is legal billing and practice management software
built exclusively for Mac. Local-first. Privacy-first. No cloud
required. No data harvesting. Ever.

Categories
Practice Management

10 Ways to Increase Billable Hours

Time tracking is a near-universally hated grind. It gets put off, rushed through, and treated like a tedious, annoying chore. And that’s exactly what it is, if you’re not doing it right.

Let’s go over some ideas that will help you increase your law firm’s billable hours.


Tip #1

Create a Time Tracking Policy

Whether you’re a solo practitioner, or part of a team, it is crucial for your law firm to have a written Time Tracking Policy.

Download a 📄 free a sample Time Tracking Policy document that you can customize for your law firm.


Tip #2

Turn Your Calendar and To-Do List Into Billable Time Automatically

Time entry should never be done at the time of invoicing. Don’t think of time tracking as a separate task. It should become part of your everyday scheduling and to-do management. It must be done contemporaneously to remain accurate.

Mark down all important events and deadlines in your billing system’s calendar. Items that don’t have a specific deadline but still need to be completed can be added to your task management to-do list. Your to-do list can be organized with tags and priorities to keep you focused on what’s most important.

A good billing system will be able to turn your schedule and to-do list into billable time automatically. You shouldn’t have to manage your time tracking, calendaring, and to-do list in separate apps with redundant data entry.


Tip #3

Capture all time (not just billable time)

All time is money, whether it is billed to your client or not. By tracking non-billable time, you can discover important insights into your law firm.

Are associates doing tasks that could be handled by legal assistants? Are specific tasks taking longer than they should? Can any of them be automated or otherwise made more efficient? You’ll never know the answers to these important questions unless you track all of your time.

Even if you’re doing something that won’t be billed to a client, think of it as a billable task. Create is as a to-do or scheduled item in your billing system and use the timer to track your progress.


Tip #4

Review Time Once a Week

You should never doing your only time review on billing day. At the end of the month, it’s harder to find gaps in time, and harder still to fill in the gaps for a day three weeks ago.

The person who does your law firm’s billing should also do a quick review of time every Monday. They can run a Timekeeper Report for the previous week and quickly determine if there may be missing time.


Tip #5

Automate a Time Entry Closeout Policy

Set a firm deadline for time entries, such as 48 hours after the work is performed. Good billing software can flag overdue entries or even lock them after the cutoff. This prevents the end-of-month scramble where you’re trying to remember what you did three weeks ago.

A closeout policy takes the guesswork out of enforcement. The system handles it, so you don’t have to chase people down.


Tip #6

Create Incentives for Time Entry

Don’t just reward total hours billed. Reward timely time entry. Some firms offer bonuses for consistent same-day entry compliance. When time tracking becomes a daily habit instead of a dreaded chore, captured hours go up naturally.

It doesn’t have to be a big payout. Even small recognition goes a long way toward changing behavior. Make the habit rewarding, and the results follow.


Tip #7

Use Timers, Not Memory

Running a timer captures actual time spent, not your best guess at the end of the day. Studies show attorneys lose 10-30% of billable time when reconstructing from memory. That’s real money walking out the door every single week.

One click to start, one click to stop. No mental overhead. If you’re a solo practitioner, every lost minute hits your bottom line directly. Stop guessing. Start timing.


Tip #8

Batch Your Billing Reviews

Instead of reviewing all your time entries at invoicing, try doing a quick 10-minute review at the end of each day. Catch errors while they’re fresh. Fix vague descriptions before you forget the details.

Your clients notice clean invoices. It builds trust, and it reduces billing disputes. Good invoicing software makes these daily reviews painless with quick filters and batch editing.


Tip #9

Dictate Time Entries

Modern billing software lets you dictate time entries instead of typing them out.

Just be sure it’s on-device, private, and never shared with third party data centers.

Dictating is faster, and you’ll end up with more detailed descriptions. Clients appreciate thorough line items on their invoices because it justifies the bill.

If typing feels like a chore, talking is the shortcut you didn’t know you had. Two sentences spoken into your phone can replace five minutes of reluctant typing at your desk. Better descriptions also mean fewer client questions about what they’re paying for.


Tip #10

Pick Software That Works the Way You Do

If your billing software fights you, you’ll avoid it. That’s just human nature. The best time tracking happens when the tool fits your workflow, not the other way around.

Native apps that integrate calendars, to-dos, and timers in one place eliminate friction. Look for affordable legal time tracking that doesn’t force you into someone else’s process. The less you have to think about the tool, the more time you’ll actually capture.

The bottom line is simple. Every one of these tips comes down to removing friction between doing the work and recording the work. Make time entry effortless, and you’ll capture every billable minute you’ve earned.

Categories
Industry Analysis Practice Management Privacy & Security

I Read the Privacy Policies of Every Major Legal Billing Platform So You Don’t Have To

You probably didn’t read the legal billing privacy policy when you signed up for your practice management software. Nobody does. That’s what they’re counting on.

But you need to.

I did read them. All of them. And what I found should make every attorney very, very uncomfortable.

You may be asking, how are they getting away with this? Well, it starts with massive consolidation. Keith Porcaro wrote a very good article covering this recently on Bloomberg Law.

TL/DR: These privacy policies, price hikes, and worsening of quality and support will continue. Because if they’re all the same company, they’re betting on lawyers having nowhere else to go. But you and I know that’s not the case. TimeNet Law is, and always will be, 100% independent.

Now, back to these privacy policies. Strap in, it’s gonna get ugly.

Let’s start with the worst one.


MyCase’s Legal Billing Privacy Policy: “We Collect Your Medical Information”

This is a direct quote from MyCase’s privacy policy, buried in their California supplement:

“In addition, we may collect… including insurance policy number, education, employment history, and medical information.”

Medical information. From your legal billing software. Let that sink in.

But it gets worse. Here’s what they admit about your clients’ data:

“Inputs you submit to our AI-powered tools… Such information may include Sensitive Personal Information, including information relating to the cases or financial information of our Customers’ clients.”

Your clients’ confidential case information. Their financial data. Sent to third-party AI models. The LLM providers powering “MyCase IQ” are processing your attorney-client privileged communications.

And here’s how they describe the psychological profiles they’re building on you:

“Inferences: drawn from the information collected, including preferences, characteristics, behavior, attitudes, and aptitudes.”

They’re not just tracking what you do. They’re analyzing who you are.

My personal favorite admission:

“We do not have actual knowledge that we have sold or shared the personal information of children under the age of 16.”

“To our knowledge.” That’s lawyer-speak for: we ARE selling data, we just don’t track ages.

And about that data sharing:

“We share information with advertising partners and other third parties, including through the use of cookies, pixels and other similar technologies, to support our advertising activities, including for ‘cross-context behavioral advertising.’

Translation: Your activity in MyCase follows you around the internet so advertisers can target you.


Clio’s Legal Billing Privacy Policy: Building Psychological Profiles

Clio’s privacy policy includes this gem about the “profiles” they build:

“Profile reflecting a person’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.”

Psychological trends. Predispositions. Intelligence. Aptitudes.

This isn’t practice management. This is surveillance capitalism wearing a legal tech costume.

Their data collection table in Annex 2 is remarkably candid:

Geolocation information, Inferences about personal preferences and attributes drawn from profiling, Internet activity

They know where you are, what you’re doing online, and they’re drawing inferences about your personality from it.

Here’s what happens with their tracking cookies:

Targeting cookies record your visit to our Website, the pages you have visited and the links you have followed. We will use this information to make our Service and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.”

Your browsing behavior gets shared with advertising networks. From your legal billing software.

And they’re refreshingly honest about who controls those third-party trackers:

“Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control.”

They don’t even know what their advertising partners are doing with your data.


CosmoLex’s Legal Billing Privacy Policy: Eight Years Outdated

CosmoLex’s privacy policy was last updated May 24, 2018.

Let that sink in. Eight years old. Written before ChatGPT. Before most modern data protection laws. Before anyone was talking about AI training on user data.

But the real horror is what’s IN the policy. Like this admission about “Flash cookies”:

“Flash cookies are also accompanied by a browser cookie. If you delete the browser cookie, the Flash cookie may automatically create (or re-spawn) a replacement for the browser cookie.”

Zombie cookies. Tracking that regenerates after you delete it. Technology so outdated most security experts thought it died years ago. But CosmoLex is still using it. In 2026.

And their stance on your privacy preferences:

“We do not respond to ‘Do Not Track’ signals at this time.”

At least they’re honest about ignoring you.

But here’s the kicker — their data sharing with “marketing partners”:

“We may share your Usage Data with our marketing partners including third party service providers, advertisers, advertising networks and platforms, and advertising agencies to serve and offer personalized ads. We may share Personal Information with our marketing partners to correlate and match our list with our marketing partners’ lists for purposes of creating an ‘audience’ for serving personalized ads.”

They’re literally matching your information against advertising databases to build targeting profiles.


The ProfitSolv Problem: One Empire, Five “Competitors”

Here’s something most attorneys don’t realize: CosmoLex, TimeSolv, Rocket Matter, and Tabs3 are all owned by the same company — ProfitSolv.

From TimeSolv’s privacy policy:

“We may share your information with other companies in the ProfitSolv organization. Other ProfitSolv companies may reach out to you for marketing purposes.”

Think you’re comparison shopping? You’re comparing products designed to funnel revenue — and data — to the same private equity investors.

TimeSolv’s legal billing privacy policy also admits to psychological profiling:

“Inferences drawn from other Personal Information: Profile reflecting a person’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.”

The exact same language as Clio. Almost like they’re all copying from the same playbook.


The 8am Empire: MyCase, LawPay, and Friends

MyCase isn’t a standalone company either. It’s part of 8am (formerly AffiniPay), which operates:

  • MyCase
  • LawPay
  • CasePeer
  • DocketWise
  • CPACharge
  • ClientPay

From their privacy policy:

“8am operates the website www.8am.com and various websites for our branded practice management and payment solutions, including… 8am AffiniPay, 8am CasePeer, 8am ClientPay, 8am CPACharge, 8am DocketWise, 8am LawPay, and 8am MyCase.”

All the same company. Your data flows between all of them.


What Every Legal Billing Privacy Policy Reveals

Here’s the summary:

Company AI Training Psych Profiling Ad Sharing Policy Age
MyCase ⚠️ EXPLICIT Dec 2025
Clio Oct 2025
CosmoLex 8 YRS OLD
TimeSolv 3.5 yrs old
Rocket Matter ⚠️ 6 YRS OLD

Every single one shares data with advertising networks. Every single one builds psychological profiles. And most haven’t updated their policies to account for modern AI capabilities — which means we have no idea what they’re actually doing with your data now.


What This Means for Your Practice

If you’re using any of these platforms, here’s what’s happening:

  1. Your client data may be training AI models. MyCase explicitly admits this. Others are suspiciously silent.
  2. Advertising networks know you’re an attorney. And they know your browsing habits, your location, and your “psychological trends.”
  3. “Anonymized” data isn’t safe. These policies all include language about sharing “anonymized” or “aggregated” data freely. Research consistently shows this data can be re-identified.
  4. The “competition” is an illusion. ProfitSolv and 8am control most of the market. Switching between their products doesn’t protect your data.
  5. Your privacy preferences are ignored. Multiple policies explicitly state they don’t honor “Do Not Track” requests.

There’s Another Way

TimeNet Law stores your data locally on your Mac. We don’t have servers. We don’t have advertising partners. We don’t build psychological profiles.

We literally cannot see your data. It never leaves your computer unless you choose to sync it with your own cloud service.

Our privacy policy is one paragraph: Your data is yours. We never see it. Period.

That’s not a marketing angle. It’s architecture. When your software runs locally, privacy isn’t a policy — it’s physics.

See how TimeNet Law works

Categories
Industry Analysis Practice Management

71% of Lawyers Have Been Held Hostage by Their Software

Clio just published their 2026 Legal Trends Report, and it confirms what many of us already suspected about legal software data lock-in. Buried in there is a stat that made me set my coffee down.

71% of lawyers have been held hostage by their software vendors.

That’s their word. Hostage.

The average ransom? $24,861 to get their own files back. Four weeks of downtime while they wait.


The part that kills me

This report comes from a VC-backed cloud software company. They’re sounding the alarm about legal software data lock-in—a problem their entire business model creates.

I’m not saying that to be snarky. I genuinely think it’s worth sitting with for a second.

The call is coming from inside the house.


How legal software data lock-in became normal

Somewhere along the way, “software” stopped meaning “a tool you own” and started meaning “a service you rent.”

And look, I get it. Cloud practice management software is convenient. Updates happen automatically. You can log in from anywhere.

But there’s a trade-off nobody talks about at the sales demo:

Your files live on someone else’s computer.

When everything’s fine, that’s invisible. When you want to leave? Suddenly legal software data lock-in becomes very, very visible.


The math nobody does

Let’s say you’re paying $100/month per user for practice management software. Pretty standard these days.

Three users. Five years.

That’s $18,000.

At the end of those five years, you own nothing. And if you want to leave, apparently you’ll pay another $25,000 and lose a month of productivity getting your own files out.

I don’t know. That math has never made sense to me.


There’s another way

I’ve been building legal practice management software for over 20 years. Old school, I know.

TimeNet Law runs on your Mac. Your files live on your computer. If you want to sync across machines, you can—Dropbox, iCloud, whatever you prefer. Your choice. No cloud required. No data held hostage on someone else’s servers.

You pay once. You own it. Updates and support included for a year, renewals optional after that.

If you decide to stop paying for updates, nothing happens. Your software keeps working. Your data stays yours. We never lock you out.

Because it’s your software. No data lock-in. Ever.


I’m not here to bash anyone

Clio makes good software. So do a lot of cloud providers. This isn’t about them being evil.

It’s about understanding what you’re signing up for. When your data lives on someone else’s servers, you’re in a relationship where they hold more cards than you do. That’s just the reality of legal software data lock-in.

For some firms, the trade-off is worth it. For others, it’s not.

I just think you should get to make that choice with your eyes open.


If the Clio report has you thinking about ownership, here’s what it looks like to actually own your practice management software.

Or just try the free trial and see for yourself. No credit card. No sales call. Just software.

— Perry

Categories
Practice Management

What is a LEDES File?

What do you do if your client requests a LEDES file? What is a LEDES file? How do you make one? What do you do with it after you’ve made it?

A LEDES Text File

Understanding LEDES

LEDES, sometimes called “E-Billing”, stands for Legal Electronic Data Exchange Standard. It was designed as a standardized format for legal bills to be submitted to LEDES processors. In theory, it’s a way to streamline the billing process.

The file itself is a simple text file. It is formatted as a series of data fields separated by pipes (the “|” character) — such as “Description”, “Timekeeper ID”, “Time Spent”, etc.

What Are All These IDs?

The first thing you must do to get a LEDES file just right — and you must, or the LEDES processor will reject the file — is assign all of the required ID numbers. Your client, your timekeepers, the matter, and even your law firm itself all have to have unique ID numbers.

There’s nothing special about these numbers. They can be simply made up by you and assigned to each client, timekeeper, and your law firm. Usually, a client will already have their own ID, which they will provide to you to use for their LEDES invoices. You do not need to assign an ID to every client — only the clients that require LEDES invoicing.

Also note — when entering your Timekeeper IDs, you’ll need to assign each one of them a Position, such as Partner, Associate, or Legal Assistant. LEDES invoices require all Timekeepers to be classified by position.

Assigning IDs and Enabling LEDES
Assigning IDs and Enabling LEDES Billing on a Matter

UTBMS

No, I didn’t just sneeze. UTBMS stands for Uniform Task-Based Management System. And LEDES requires that all entries be in this format. What that means is that all tasks and expenses you bill to your client must be chosen from a pre-designed list of “coded” (numbered) options.

Your billing software should have an option to use UTBMS (often called Task Codes). Look for an option called LEDES or Task Code Billing in the Matter Settings. Once you’ve enabled this, entering tasks will require you to select from a list of categorized entries.

Entering Tasks from the UTBMS List
Entering Tasks from the UTBMS List

How Do I Make a LEDES File?

Your billing software should offer an option to create a LEDES file. Simply enter your time and build your invoice as you always would, and then when it comes time to create the invoice, look for an option to create a LEDES file. Sometimes it will say “1998B.”

A good billing system will also warn you if there are issues with the LEDES file — missing ID numbers, incompatible characters used, etc. Once the LEDES file has passed verification in your billing system, it will be generated as a simple text file in the LEDES format.

Identifying LEDES Validation Issues
Identifying LEDES Validation Issues

I Have a LEDES File. What Now?

Usually, your client will request that the LEDES file be submitted to a website that will process the LEDES file. They act as a kind of intermediary between you and the client. The LEDES processing service will verify that the invoice is correctly formatted and all required information is included, and then it will forward the invoice details to your client so that they can then pay their bill.

This Seems Like a Lot…

It’s a bit of a hassle at first — mainly getting familiar with the UTBMS and knowing which item to select for the task performed.

After a few minutes of initial setup, creating LEDES invoices will become very simple. Learning how to use the LEDES processor website might also take a few minutes. But once you configure your LEDES ID numbers in your billing software, start using the UTBMS list, and know where to upload the LEDES file, it should only take an extra minute or so for each invoice.

The Final Checklist

Before submitting your LEDES file, be sure you’ve completed all the required steps:

  1. Create and enter a Law Firm ID in your billing software.
  2. Create and enter IDs for each of your Timekeepers and assign them each a Position in your billing software.
  3. Enter the Client ID into the Client Settings of your billing software (this ID is usually given to you by your client).
  4. Enter the two Matter IDs in your billing software’s Matter Settings.
  5. Make sure your matter entries are created from the UTBMS list.

Categories
Practice Management

Easily Offer Flexible Billing to Your Clients

Easily Offer Your Clients Flexible Billing
TimeNet Law Tips and Tricks: Billing Options

As a lawyer serving many different legal clients, it’s important to offer flexibility in how you bill all of them. We get asked a lot about how to charge different hourly rates for different clients. Luckily, TimeNet Law has you covered, no matter how you need to bill. Whether it’s a discounted rate, pro bono work, or an expedited case that requires special handling and extra work. Let’s go over the different ways to customize your rates.

Client-Specific Billing Rates

The first option is to simply set a custom rate for a client. This is a good option if you want to charge that client the same hourly rate regardless of who is performing the work:

Keep in mind that setting a client’s custom rate will override all other timekeeper rate settings. New entries will default to the Client Rate, but can be changed manually.

Entry Set to a Custom Client Rate
Entry Set to Custom Client Rate

Timekeeper-Specific Billing Rates

Often, you’ll want to offer different hourly rates for every timekeeper in your office. TimeNet Law lets you assign hourly billing rates to each timekeeper, and timekeepers can have as many as they need:

  1. Go to Preferences > Timekeepers, and then double-click a timekeeper to edit their rates.
  2. From here, you can select one of their rates and click Set Selected Rate as Default to set this rate as the default for all clients and matters. Only do this if you want to use the selected rate for every client and matter.

But what if you want to charge different rates for different clients? No problem. After you’ve created billing rates for your timekeepers, you can assign those rates to specific clients or matters as well:

  1. Edit a client, or open a specific matter and click the Matter Settings button in the toolbar, then click Timekeeper Settings.
  2. From here, you can choose a default billing rate for each timekeeper individually. After that, any new entry for that timekeeper will default to the chosen rate, either for that specific matter, or for any matter under the entire client.
Customizing Matter Rates for Each Timekeeper
Customizing Matter Rates for Each Timekeeper

Now you can offer flexible billing rates for all of your clients, and all types of work. Just set up and assign your billing rates once, and TimeNet Law handles everything for you.

Contingency Billing

You can also offer your clients contingency billing. Simply set a matter to use Contingency Billing under Matter Settings, and TimeNet Law will take care of the rest.

  1. Open a matter and click the Matter Settings button in the toolbar.
  2. Click the Billing tab and enable the Contingency Fee Billing option.
  3. Enter the percentage of the earnings/recovery you will charge your client, and then enter the recovery amount. If you do not know the recovery amount yet, you can come back here and add it when the case is finished.
  4. If you want to charge normally (full price) for specific entries, such as expenses, you can set that as well.
  5. Choose whether to calculate your fee based off of the full recovery amount, or the recovery amount less the entries you already charged the client for.
Setting Contingency Billing Options
Setting Contingency Billing Options

Split Billing

Sometimes you may wish to split a client’s bill between two or more parties. TimeNet Law makes this easy.

  1. Open a matter and click the Matter Settings button in the toolbar.
  2. Click the Parties tab and add each party that will be responsible for paying the invoice.
  3. Set each party’s percentage responsible.

Now when you create invoices from this matter, TimeNet Law will automatically create multiple invoices addressed to each party, showing their individual balance due. Payments can be applied and assigned to each party (using the From field in Payment Center).

Splitting Billing Between Multiple Parties
Splitting Billing Between Multiple Parties

TimeNet Law also handles evergreen retainers, automatic payments, late fees, automated invoice emailing, automated payment reminders, and much more.

Categories
Practice Management

Attorney Timekeeping: Best Practices

Attorney Time Tracking: Best Practices

It’s the end of a long week. You’re ready to go home and relax — but you haven’t entered your time for the week yet. Maybe you have a notepad or a spreadsheet where you’ve entered some tasks throughout the week. Or, even worse, maybe you scribble out your tasks right then and try to remember how much time you spent on them. Does this sound familiar?

The Ugly Truth

Time tracking is a frustrating chore — one that is often neglected. Attorneys dislike doing it because it is tedious, the technology available is difficult or cumbersome, and often they have to double or even triple-enter their work across multiple applications: task managers, time trackers, invoicing systems, etc.

Every single how-to article and “case study” about attorneys and time tracking says the same thing: the best way to take notes or record events is contemporaneously. As a lawyer, you already know this.

You wouldn’t wait until Friday to write down every important detail from a deposition last Monday. Why do that with your timekeeping?

Reconstructive time entry is a recipe for disaster. It is dangerously easy to under-bill or over-bill your client. Both can harm your law firm.

Imagine a Better Way

What if your task manager was your time tracker and your invoicing system? Imagine sitting down at your desk, seeing all of your tasks and events laid out in front of you, and as you progress through them, your time is automatically tracked and assigned to your client, ready to bill. Now it’s Friday afternoon, and it’s already done.

You need a system that integrates everything. You already have to manage deadlines, events, and tasks for your clients. Why shouldn’t that system also track your time, and automatically bill that time to your clients? And why shouldn’t that system easily create invoices from your schedule? Suddenly, time tracking becomes a handy side-effect of simply managing your calendar and to-do list.

The One True Time Tracking Hack

There’s really only one way to truly boost time tracking:

Remove Friction.

Every extra step between you and tracking your time is one more reason why you won’t. But if you can:

  1. Manage your to-do list and upcoming events all in one place
  2. Automatically turn your to-dos and events into tracked, billable time
  3. Create a new timer instantly when you start a new task

Time tracking becomes effortless

Implement a system in your law firm that integrates your task management, scheduling, time tracking, and invoicing all in one.

One system that does this is TimeNet Law. Built from the ground up for attorneys, TimeNet Law will help you bill more accurately — guaranteed. We made time tracking so good, you’ll actually use it.

Categories
Practice Management

Boost Client Satisfaction and Repeat Business with Discounts

TimeNet Law Academy
TimeNet Law Tips and Tricks: Using Discounts

Giving a discount to your client can go a long way towards boosting client satisfaction and ensuring repeat business. It’s a small gesture that can have a big impact, both for your law firm and for your client.

TimeNet Law offers several ways to provide a discount to your client. Take a couple minutes to learn about them, and be sure to use them to increase client satisfaction at your law firm.

Discount vs. Markdown vs. Write-off: What’s the difference?

They all achieve the same end result — your client gets a discount. The difference is on the accounting side. If you’re not familiar with these terms, it can be confusing, but it all boils down to this:

  • A discount is applied to the total fees and/or expenses before invoicing.
  • A markdown is applied to a specific task before invoicing.
  • A write-off is applied to an invoice’s balance after invoicing.

If you want to give your client a 10% discount on their next invoice, use a discount. If you want to give your client a $50 discount on one specific task, use a markdown. If you want to give your client a $100 discount on a balance they already owe, use a write-off.

Using “No Charge” Tasks

One of the simplest ways to provide a discount is to set one or more tasks to No Charge before invoicing. This will show the task on the invoice, along with the normal billing rate, but show that this task was performed free of charge.


Remember — dealing with the legal system can be a very scary and stressful time for your client. Giving them a discount is a powerful way to build trust and client satisfaction for your law firm.

Categories
Practice Management

Virtual Law Firm – A Crash Course

Virtual Law Office
2020 has been extremely disruptive and stressful for many people, and that includes attorneys.

Offices and courthouses have had to close, court proceedings placed on hold, and even taking a meeting in person with your client can be a logistical nightmare.

Some law firms have struggled to evolve in this rapidly changing world. Others still have flourished, by either implementing or relying on a previously implemented virtual office strategy.

Now is the time to focus on ensuring your law firm remains relevant and successful during the pandemic era and beyond.

Why you need to consider transitioning to a virtual law office

The pandemic of 2020 has forced an evolutionary change on business. But even after the pandemic is over, the overall trend of business is shifting toward working from home and virtual offices. Already, many companies are saying that work from home options will remain in place long term, even after things get back to normal.

The truth is, you need to be able to deliver every service and interaction that you typically offer your clients in your office – remotely.

Whether you are a larger law firm or a solo practitioner, it doesn’t matter. You need to be able to conduct business and run your firm from the office, from home, and anywhere else you happen to be.

How to transition to a virtual law office

In this section, we’ll cover:

  • How to make your documents and billing data remotely accessible
  • How to make sure your data is secure and private
  • Pros and cons of cloud-based software
  • A better, safer option than storing your data solely in the cloud

How to make your documents and billing data remotely accessible

It’s actually much easier than you might imagine to begin transitioning right now. Chances are, you’re already sharing files at your office. Any simple shared folder setup can be adapted to allow remote access. This is typically handled through a Virtual Private Network (VPN).

You may also be using a cloud storage service, such as Dropbox or iCloud Drive, to sync files between your devices already.

If you’re doing one of these two things, you’ve already set yourself up to operate as a virtual law office. If not, its as simple as creating folder in your iCloud Drive folder, signing up for a free Dropbox account, or setting up a shared folder on your hard drive using Apple’s System Preferences > Sharing preference pane. Just turn on File Sharing, and drag a folder you want to share into the Shared Folders list.

How to make sure your data is secure and private

Accessing your documents is only part of the puzzle. You’ll also need a good system in place to manage your clients, track your time, create invoices, log and track payments and retainers, and effectively search your documents and link them to clients.

Cloud-based software offers some advantages – mainly that you can access your data and enter time using a website from anywhere. However, using web-based software comes with some significant disadvantage. It is often slow and clunky, and it is unwise to store all of your data in a system that is only accessible when you have internet access, and when that system itself isn’t down or otherwise unavailable.

There are also important privacy implications to consider. With cloud-based software, all of your data is stored using their own proprietary formats and encryption, and that data can be accessed by them anytime. The risk of having very private information about your law firm and your clients sold to advertisers and other third parties, or otherwise inadvertently leaked through a security breach, is very real. It has happened many times before.

A better, safer option than storing your data solely in the cloud

A much better option is to store all of your data on your own hard drive or device, in an independently encrypted format. This way, it is always accessible, with or without internet, and all of your critical documents, client billing and accounting aren’t at risk of becoming unavailable to you in the event of a service outage. You also don’t have to worry about your data willfully or unintentionally being put into the hands of third parties.

By using a system that keeps all of your data on your own hard drive and automatically syncs it to all of your devices, you have an extremely robust solution for data management. Your data is always backed up on a cloud server in case your computer has a hardware malfunction, or becomes lost or damaged. Your data is always available on your own hard drive. And it’s encrypted and only readable by you. You can also be assured that no cloud service that stores your data also has the ability to read or decrypt it. These things are absolutely critical.

A law firm management system like TimeNet Law that has a native app for your Mac and integrates with cloud or shared folder syncing can give you all of these great benefits. But whatever system you choose, be sure that it cannot access, sell, or lock you out of your data.

Running your law firm remotely

Now that you have a good handle on storing and accessing your data, and have a good law firm management system in place, you’ve got to put it all into action.

Adapting to a Home Office and Staying On Track With Your Team

If you are aren’t a solo practitioner, make sure to schedule regular virtual meetings with your team using a service like Zoom or Skype. Just because you’re not all going to the office every day doesn’t mean you can’t see each other and communicate effectively.

Working from home is an adjustment for a lot of us, so be sure to check in with each other often and identify pain points that anyone is running into so you can address them and keep things operating smoothly.

Be sure you have a dedicated workspace if at all possible. Comfort, posture, and an environment conducive to focus are all vital. There is a mental mode shift that happens when you enter the office. It’s the same thing that happens when you go to the gym – your mind and body are ready to workout. Sitting at the kitchen table signals your mind that its time to eat. Sitting on the couch often subconsciously switches us into a mode of relaxation. Having a dedicated workspace is an extremely important key for all successful home office operations.

Interacting With Your Existing Clients

Your clients can’t simply walk into your office, so make sure they have other options for contacting you. Offer appointments on Zoom or Skype, and make sure they have all relevant phone numbers and email addresses to contact you. Make yourself available for virtual meetings and let your clients know about these new options.

Be sure to reinforce that even though the world we live in is a very different place right now, they can still expect the same level of service from your law firm. That has not changed.

New Clients

For new clients, make sure you have a simple intake form on your website so they can establish themselves with you as a lead and quickly schedule an introductory virtual meeting with you. This also allows you to quickly determine whether this is a client that you wish to take on or not.

2020 has been a year like no other in our lifetime, this much is certain. But the most successful law firms are adapting quickly, and you can too. Working from home offers many benefits, and even as things slowly return to normal, the idea of “the workplace” has forever been changed. Implementing a virtual law office strategy for your law firm right now is a fantastic option.