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Industry Analysis

The Rise of Monopolies in Legal Billing

The rise of monopolies in legal billing services

Something Strange is Happening with Legal Billing

Have you noticed it? Everything has switched to monthly billing. Prices are skyrocketing. Support is worse. You’re being flooded with marketing: “book a demo!”, “try our partner!” “upsell to this new feature!”

And all of these systems are starting to look the same. Same features, same UI, same sales pitch, same marketing overload, and same lackluster customer service.

What’s going on here? Well, in just the past few years, huge organizations have bought up dozens of legal billing and legal services companies. They’ve conglomerated them all under a small handful of large umbrellas. And that’s bad news for you.

Why It Matters

As they continue to kill competition, the same story plays out. Prices go up, options go down. Support suffers under massive pressure to cut costs and please shareholders.

These private equity firms and large banks don’t care about you or your law firm. They only care about one thing: money.

You’re inundated with upsells, marketing gimmicks and flash sales. And the prices are insane and rising. More features get paywalled behind expensive plans and packages. And when you have a question, or worse, a problem, you’re stuck on hold or talking to someone who’s managing dozens of different systems.

Shady business practices become the norm. Pay more for this, lose access to your data if you don’t do that, and they leverage your private data to advertising and marketing firms. It’s a slippery slope, until one day, only two or three options exist, and they’re all the same, and they’re all overpriced, and they all come with the same rock bottom customer service.

Conglomeration of legal billing services leads to higher prices and worse options

Fight Back

TimeNet Law is different. We’ve rejected countless offers to sell our business into this same system. We’ve opted to stay independent. And while we know we’re up against insurmountable odds, the David and Goliath story plays out.

If you’re against monopolies, price gouging, being held hostage to an ever increasing monthly payment, and being at the mercy of a low tier support team that only sees you and your law firm as a dollar sign, you can fight back. You can support independent hold-outs like TimeNet Law.

Stop paying rent on your law firm software. One price. You own it. No more monthly hostage payments.

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