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Why Attorneys Are Leaving MyCase in 2026

MyCase’s privacy policy reveals they share client data with AI tools and advertising partners. Here’s what Mac attorneys need to know—and where to go next.

First, my wife read MyCase’s privacy policy. And for three hours, I heard her make sounds no human being should make.

After her fifth, “This can’t be legal! How is this allowed?!” outburst, I finally had to dig in myself. So, I read MyCase’s privacy policy so you don’t have to.

Boy I wish I hadn’t.

What I found should concern every attorney who takes client confidentiality seriously.

What’s Actually in Their Privacy Policy

Let’s start with the quote that matters most:

“Information submitted to our AI-powered tools… may include Sensitive Personal Information, including information relating to the cases or financial information of our Customers’ clients.”

Your client’s secrets. Their case details. Their financial information. All flowing through third-party AI systems.

That’s not speculation. That’s their own disclosure.

It Gets Worse

Cross-context behavioral advertising. MyCase shares your data with advertising partners who track you across every website you visit. Your billing software is following you around the internet.

Psychological profiling. They build “inferences” about you including preferences, characteristics, behavior, attitudes, and aptitudes. For “advertising purposes.”

Medical information. Their privacy policy explicitly mentions collecting health records. Why does billing software need your medical history?

The minors admission. From their California disclosure: “We do not have actual knowledge that we have sold or shared the personal information of children under the age of 16.”

Read that carefully. They’re not saying they don’t sell data. They’re saying they don’t know if any of it belongs to minors.

The Attorney-Client Privilege Problem

Here’s the question every MyCase user should ask: Can you look your client in the eye and tell them their case details are being fed to AI models and shared with advertising partners?

California Bar ethics opinions are clear that attorneys must take reasonable steps to protect client confidentiality when using technology. “We didn’t read the privacy policy” isn’t a defense.

This isn’t just a California problem. State bar associations across the country are rolling out updated guidance on technology competence and data handling. The message is consistent: you have an affirmative duty to understand what your software does with client information.

ABA Model Rule 1.6 requires reasonable efforts to prevent unauthorized disclosure of client data. Reasonable efforts. If your practice management software is routing client details through third-party AI models and sharing data with advertising networks, and you knew about it (or should have known, because it was disclosed in the privacy policy you agreed to), that is a potential failure of your ethical duty.

This isn’t theoretical anymore. Ethics complaints related to technology negligence are on the rise. Bar disciplinary boards are scrutinizing how attorneys handle digital client data. The question isn’t whether you use technology. Every attorney does. The question is whether you chose technology that protects your clients or technology that profits from them. I’ve watched firms scramble after a complaint gets filed. Don’t wait for that to be you.

There’s Another Way

TimeNet Law exists because this doesn’t have to be the trade-off.

Your data never leaves your machine. Not to our servers. Not to AI models. Not to “advertising partners.” It stays on your Mac, period. Your practice, completely free from cloud dependency.

No tracking. No cookies. No behavioral profiling. No cross-site stalking. We don’t even have analytics on the app.

Native Mac. Not a web app harvesting every keystroke. Actual macOS software that respects your privacy and your workflow.

One owner for 20+ years. Not a VC portfolio company optimizing for the next acquisition. Just software that works, built by someone who uses it every day. One price, and it’s yours forever.

If you’ve been searching for legal billing software built for Mac that doesn’t treat your client data as a revenue stream, you just found it.

Making the Switch

The hardest part of leaving MyCase isn’t the software transition. It’s admitting you should have read the privacy policy sooner.

The actual migration? Most attorneys are up and running in an afternoon. Export your matters, import to TimeNet Law, and never worry about where your client data is going again.

Here’s what the migration actually looks like. You export your matters and client data from MyCase. You import them into TimeNet Law. You verify everything landed correctly. That’s it. No weeklong onboarding process. No consultant fees. No “implementation specialist” on a three-week waiting list.

You don’t even have to switch everything at once. Start with new matters in TimeNet Law. Keep your existing cases in MyCase until they close out. There’s no pressure to rip the band-aid off in one move. Transition at whatever pace makes sense for your practice.

What changes immediately is the peace of mind. Your billing data stops feeding someone else’s AI model. Your client information stops flowing to advertising partners. You go from hoping your software company does the right thing to knowing your data never leaves your machine. When you’re ready to find the right law firm software for your practice, the answer is the one that keeps your data yours.

Ready to take back control of your client data?

Try TimeNet Law free. Your data stays yours.


TimeNet Law is legal billing software built exclusively for Mac. Local-first. Privacy-first. No cloud required. No data harvesting. Ever.

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